DSH Technologies Privacy Statement

1. Information we collect
Information you provide directly. When you complete a contact form, request a quote, or communicate with us by email or phone, we may collect:

• Name and job title

• Company or organization name

• Email address and phone number

• The content of your message or inquiry

Information collected automatically. When you visit the Site, we and our service providers automatically collect certain technical and usage data, including:

• IP address and general geographic location

• Browser type, operating system, and device information

• Pages visited, time spent on pages, and referring URLs

• Mouse movements, clicks, and scroll behavior (see Section 4)

2. How we use your information
We use the information we collect to:

• Respond to your inquiries and provide requested services or quotes

• Communicate with you about our services, technical resources, and industry updates

• Operate, maintain, and improve the Site

• Analyze Site usage to understand how visitors interact with our content

• Identify and fix usability issues using session replay and heatmap data

• Comply with applicable legal obligations

• Prevent fraud and protect the security of our Site and users

We do not sell your personal information. We use your information only for the purposes described in this policy or as otherwise disclosed at the point of collection.

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3. Information sharing and disclosure
DSH Technologies does not sell, rent, or trade your personal information to third parties. We may share your information in limited circumstances:

• Service providers. We work with trusted vendors who help us operate the Site and deliver services, including analytics and session recording providers. These providers access information only as necessary to perform services on our behalf and are contractually required to protect it.

• Legal compliance. We may disclose information when required by law, subpoena, or court order, or to protect the rights, property, or safety of DSH Technologies, our customers, or others.

• Business transfers. If DSH Technologies is involved in a merger, acquisition, or asset sale, personal information may be transferred as part of that transaction. We will provide notice before any such transfer takes effect.

4. Cookies and tracking technologies
The Site uses cookies and similar technologies to enhance your experience and gather analytics data. Cookies are small text files placed on your device when you visit a website.

 

We use the following types:

• Essential cookies. Required for the Site to function properly and cannot be disabled.

• Analytics cookies. Help us understand how visitors use the Site so we can improve it.

• Behavior and session cookies. Record interactions such as clicks, scroll depth, and navigation patterns to help us identify usability issues.

• Platform cookies.  Set by the Wix website platform that powers dshtech.com.

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The following third-party tools are active on this Site:

• Google Analytics 4

• Microsoft Clarity

• Wix Analytics

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5. Data retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Factors we consider include:

• The nature of the information and why it was collected

• Our ongoing business relationship with you

• Legal, regulatory, or contractual obligations

Analytics and session recording data retained by Google Analytics 4 and Microsoft Clarity is subject to the data retention settings configured in each platform and those platforms’ own retention policies. When personal information is no longer needed, we take reasonable steps to securely delete or anonymize it.

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6. Your rights and choices
Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Access the personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of your personal information, subject to certain legal exceptions

• Opt out of marketing communications at any time using the unsubscribe link in any email or by contacting us directly

• Opt out of Google Analytics tracking using the Google Analytics Opt-out Add-on

• Opt out of Microsoft Clarity data collection by visiting Microsoft’s Privacy Statement

To exercise your rights or submit a data request, please contact us using the information in Section 10. We will respond to verified requests within a reasonable timeframe consistent with applicable law.

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7. Data security
We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

If you believe your information has been compromised, please contact us immediately at the address in Section 10.

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8. Children’s privacy
The Site is intended for business and professional use and is not directed at children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete it promptly. If you believe a child has provided us with personal information, please contact us at the address in Section 10.

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9. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or Site features. When we make material changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

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10. Contact us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

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​Contact information:
T: +1.973.239.7792
F: +1.973.239.3272
E: dsh@dshtech.com

 

Headquarters 
12004 Carolina Logistics Drive

Pineville, NC. 28134

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